1. Purpose of this policy
This policy explains how we handle the personal data we collect from you or obtain from a third party, and the purposes for which we process that data. It also informs you about the rights you have regarding the processing of personal data.
We use the term processing to cover any activity involving personal data, including collecting, handling, storing, sharing, accessing, using, transferring and deleting data.
Please take a few minutes to read and understand this policy, so you can make informed decisions when using our website and services.
2. Who we are and what we do
ATRIUM STREET BRIDGE S.R.L. (known as AtriumApp) is a company registered in Romania, with VAT number 48204986, registered with the Trade Register under number J2023001146294, and its registered office in Ploiești, Prahova county.
AtriumApp is an application developed specifically for the complete management of a dental clinic. It was created to provide access accounts and unlimited SMS messages, as well as the ability to configure each account individually from the administrative account.
AtriumApp is designed to be easy to use, fast and intuitive, with a friendly interface that can be used by anyone, regardless of the device.
3. How to contact us
If you have questions about this policy or wish to exercise your data protection rights, you can contact our data protection officer by email at dataprotection@atriumapp.ro.
For any other request, you can write to us at hello@atriumapp.ro or call us at +40 721 780 733.
4. What personal data we collect
As a controller, we collect personal data from you or from the legal representative of the company you represent, either when signing the contract or while it is being performed.
This data may include first name, last name, email address, phone number, as well as audio, video recordings or photographs taken during the activity, such as X-rays, 3D scans of the teeth or images of the teeth.
Except where we rely on your consent, the provision of this data is based on legal obligations or on the need to perform the contract with the company you represent. Failure to provide it may make it impossible to conclude or perform the contract.
5. How we use personal data
Personal data may be shared with various recipients, such as suppliers who help us deliver our services, or with third parties, such as certain competent authorities, where necessary or where we have a legal obligation to do so. These parties may include:
- Payment processors, banking service providers, partners and suppliers who help us organize events, loyalty campaigns or promotional offers, marketing, PR and advertising agencies.
- Internet and telephony providers, IT systems and software, cloud and hosting, IT support, document and information storage.
- Public or regulatory authorities, tax authorities.
6. Use of cookies
We use cookies on the website to analyze traffic and user preferences, or to be able to send advertising through remarketing techniques.
Cookies are generally text files or similar technologies that can be stored by your browser when you visit our website. These files have a set retention period, remain inactive, contain no malware and do not access the information on your hard drive.
The www.atriumapp.ro website may use remarketing services such as Google Ads, LinkedIn Ads, TikTok Ads and Facebook Ads to advertise to visitors who have previously accessed the site. All collected data is used in accordance with this policy and with the privacy policies of Google, LinkedIn, TikTok and Facebook.
Through cookies we may access information such as: IP address, the country and server your device is connected to, the operating system and browser type, your behavior on the site (pages visited, searches performed, date and time of the visit), demographic information associated with the server, as well as the address of the website that led you to us.
7. Processors and joint controllers
The personal data we transfer to processors, independent controllers and joint controllers is shared only under a commitment that guarantees the data is kept secure and handled in accordance with applicable law. Each time, we transfer only the information strictly necessary to achieve the relevant purpose.
The processors we use to deliver our services may be referred to as subcontractors. We put in place appropriate contractual documentation with any subcontractor to ensure they process personal data properly and in line with their legal obligations.
8. How long we keep personal data
We keep personal data for as long as necessary to fulfill the purpose for which it was collected and to satisfy any legal, accounting or reporting requirements.
- Data related to pre-contractual activities: 5 years from the last interaction or last contact.
- Data required for invoices and related legal documents: 10 years.
- Data used for marketing purposes: until you unsubscribe or exercise your right to object and, in any case, no longer than 5 years from the last contact.
- Recorded phone conversations: 5 years, to meet any evidentiary needs.
9. Confidentiality and security of data
We apply appropriate technical, physical and organizational measures to protect personal data against destruction, loss, alteration, disclosure or unauthorized access and against other unlawful forms of processing.
Access to personal data is limited to authorized persons, based on the need to know. We maintain an information security program adapted to the risks and continuously updated. Everyone who has access to the processing of personal data is required to keep it confidential.
10. Right of access and other rights
At your request, we will confirm whether we process your personal data and, where permitted by law, provide you with a copy of that data along with other relevant details.
You have the right to ask us to delete certain personal data in the cases provided by law. Where we base processing on your consent, you have the right to withdraw that consent at any time.
If you have concerns about our privacy practices, you can report them to the competent supervisory authority at www.dataprotection.ro.
11. Changes to this policy
We will update this policy periodically to reflect any changes in how we use personal data or to comply with legislative changes.
We will notify you by email of any significant changes, where possible. We recommend that you review this page periodically to stay informed about how we use personal data.
